Terms of services

Last updated: August 22, 2026

This page is a plain-language summary. Our full, legally binding Terms of Service are available here.

Who you are buying from

This store is owned and operated by KALMAC AAC LLC, a limited liability company registered in the State of New Mexico, United States, at 102 Gold Ave SW, Ste 12, Albuquerque, NM 87102. ALMA and ALMAWAVE SENSE™ are brands of KALMAC AAC LLC.

Products

ALMA EMDR tappers are consumer wellness devices inspired by the bilateral stimulation used in EMDR therapy. They are not EMDR therapy, they are not medical devices, and they are not intended to diagnose, treat, cure, or prevent any medical condition. EMDR is a structured psychotherapy delivered by a trained clinician; ALMA borrows one component of it as a self-guided wellness tool and is not a substitute for professional care. If you have a health condition, consult a qualified professional before use.

Orders and prices

All prices are shown in United States Dollars (USD) and exclude applicable state sales tax, which is calculated and displayed at checkout. Shipping is free on all orders within the United States. There are no handling fees or hidden costs. We reserve the right to cancel any order in the event of pricing errors or stock issues. You will be notified and fully refunded if this occurs.

Payment

Payment is processed securely at checkout. By completing a purchase, you confirm that you are authorized to use the payment method provided.

Shipping and returns

Shipping is free on all orders within the United States. Orders are processed within 1 business day and ship express from our US warehouses, so most orders arrive within 3 business days. We do not ship internationally at this time. Returns are free within the United States for 30 days. See our Shipping Policy and Refund Policy for full details.

Intellectual property

All content on this website is the property of KALMAC AAC LLC and may not be reproduced without written permission. ALMAWAVE SENSE™ is a trademark of KALMAC AAC LLC.

Limitation of liability

To the maximum extent permitted by law, KALMAC AAC LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing law

These terms are governed by the laws of the State of New Mexico, United States. Any disputes shall be resolved in the federal and state courts located in the State of New Mexico.

Contact

KALMAC AAC LLC
102 Gold Ave SW, Ste 12
Albuquerque, NM 87102
United States
Email: alma@kal-mac.com
Phone: 646-970-8480
Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM (US Mountain Time)